Privacy Policy

We collect personal information such as your name, email address, phone number, physical address, payment information when you make a purchase or request a quote, and opt-in records and timestamps for communication channels including SMS and email.

We also collect non-personal information such as IP address, browser type, device information, website usage patterns, analytics data, cookies, and similar technologies.

In addition, we may keep records of customer inquiries, service requests, appointment details, preferences, service history, and feedback.

We use your information to provide and improve our services, process transactions and payments, communicate with you about inquiries, appointments, and promotions, enhance website functionality and user experience, ensure security and fraud prevention, and maintain records of communication preferences and consent.

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws.

You can cancel SMS notifications at any time by replying "STOP." You will receive a final confirmation message, and no further messages will be sent unless you opt in again. All opt-out requests are processed within 24 hours.

Message frequency varies based on your interactions with our business. Messages are directly related to the services you have requested. We do not send promotional content without specific consent.

For help, reply "HELP" or contact us at [email protected]. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent, and that information will not be shared with any third parties.

We do not sell, rent, or trade personal information.

We may share information with service providers who assist in operations such as payment processing, appointment scheduling, and SMS delivery, solely for the purpose of providing services you have consented to receive.

We may also disclose information when required by law, legal process, or to protect our rights, and in connection with mergers, acquisitions, or sales of assets.

Text messaging originator opt-in data and consent will not be shared with any third parties other than aggregators and providers of text message services where necessary to deliver the service.

We implement reasonable security measures, including encryption of sensitive data in transit and at rest, secure access controls, authentication mechanisms, regular security assessments, employee training, breach notification protocols, and secure backup and disaster recovery procedures.

Although we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to analyze site traffic and user behavior, remember preferences, improve website functionality and user experience, and measure the effectiveness of our services.

You may control cookies through your browser settings, though disabling cookies may limit certain website features.

You may access, update, or delete your personal information, opt out of marketing emails by using the unsubscribe link, opt out of SMS by replying "STOP," request information about how your data is processed, withdraw consent for future communications, and lodge a complaint with a supervisory authority if you believe your rights have been violated.

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies. This Privacy Policy applies only to information collected by Suave Real Estate Services LLC.

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date. For significant changes, we may notify you by email or through a notice on our website.